As an Investor you will be confident that the team at Allure Realty, will deliver and meet your every expectation in the way your property is being managed.

All Allure Realty, we offer a very personalized service, although we have a strict criteria we adhere to in regards to all our managements, we understand that every Investor has different goals and requests, that’s why we take the time to get to know you, your property, and your Tenants.

Our office is not about being the biggest in the area, but it is about providing good, quality service.

Here are just some of the reasons why we stand out from the rest

  • You will have direct contact details to both the Property Manager and the Principal.
  • Both the Property Manager and the Principal, have lived in the area for over 20 years, and have both been in the industry for over 13 years each
  • The Principal is very proactive within the Property Management Department
  • You will receive meticulous, detailed reports each time we are at your property, accompany the reports with several quality photos,
  • Our Monthly Newsletters are relevant and informative, and created by the Property Manager, and you can even request future topics
  • You are notified every step of the way, in regards to any repairs, renovations and what the tenant is up to

When it comes to managing your property portfolio, nothing is more powerful than experience. We believe to be apart of the Property Management Team you need more than just experience and passion for the industry, you also need to be up to date on all of the legislation and regulations, to protect the Investor and the Tenant. We attend ongoing development programs to ensure our knowledge and skills are always at the peak of the industry.

There is nothing more powerful than knowledge.

For a more detailed explanation of the services we offer, click on each segment below for more information.

Our goal is to increase your income and ensure your investment is working for you!

We ensure you receive the highest possible rent by doing regular assessments that take into account current market rents of similar properties, the area’s vacancy rate, condition of the property, quality of Tenant and length of tenancy.

Should Tenants fall into arrears, our office will know about it the same day as part of our daily arrears management routine. Prompt action follows in accordance with the Residential Tenancies and Rooming Accommodation Act, keeping you informed throughout the process.

We will forward either twice monthly or monthly payments to you with an itemised statement showing all rental income and payments made on your behalf.

When it comes to tenant selection, Allure Realty have strict criteria that is adhered to at all times.

We verify all the applicants’ details, that is on the application and at times, what is not on the application.

All applicants are subject to:

  • 100 point identification confirmation
  • Verification of current and former employment and Income
  • Verification of current and former rental or sales references
  • Tenancy Information Centre of Australia Pty Ltd search confirming tenancy
  • Professional and personal references
  • The stability of the applicant
  • Pet references

We will personally discuss the details of all the applications with you.

The Tenant Induction is the most important meeting the Property Manager conducts with the newly appointed tenant. The Induction is approximately a 40 minute meeting with all tenants moving into your property, regardless if they new to renting or not.

The Tenants receive a Tenancy Handbook that is read to them at this meeting, which covers everything they need to know, from start to finish of the Tenancy.

We will discuss any concerns or questions the Tenant’s may have, this way everyone will understand their rights and obligations from the start.

We will then complete and sign all the documentation required.

You will be given a copy of the documentation.

Before the Tenant moves in, our office will complete an Entry Condition Report. This report includes the condition of the property from top to bottom, inside and out, including all the makes, models and serial numbers of all the appliances, the colour and condition of the walls, floors, window finishing’s, cupboards, benches etc, the condition of the yard, gardens, pools etc. To ensure a trouble free tenancy, this report needs to be very meticulous to minimise any vacating issues from arising.

Photos of the entire property are taken the day of or before the Tenant moves in, and supplied to the Tenant on a disc, which we reflect the Entry Condition Report.

At the end of the tenancy, these documents help ensure your property is in the same condition it was at the start of the tenancy, with fair wear and tear considered.

You will receive a copy of the Entry Condition Report along with the Lease Agreement.

Routine Inspections are carried out approximately every 15-17 weeks.

We take pride in conducting these thorough visual inspections, you will be provided a detailed report along with photos of the property inside and out, the reports are a clear indication of how your property is looking after, with no secrets.

These inspections are extremely important; they bring to your attention any immediate maintenance needs and any preventative maintenance or refurbishment that may be beneficial. Owners can then forecast and budget accordingly, for any upgrading work suggested in the report.

Allure Realty conduct daily management of rental payments and act the moment the Tenant moves into your property, and before they fall behind. Text messages are even sent from the 1st day rent becomes in arrears.

We take care of your Property’s maintenance and repairs as if the property was our own. Our daily attention to maintenance will ensure that problems are resolved quickly, by qualified trades people and at a reasonable price with a limit determined by you. Our office has a large pool of highly skilled and fully licensed, reliable trades people who can get the job done quickly and at the right price.

We understand that good honest communication is the key to good business and whether it is ‘good’ news or ‘bad’ news, we won’t keep it from you!

You will discover a point of difference in our service and communication, as we recognise how important communication is with all our clients.

Our office pride’s itself in keeping you updated with the progress and activity relating to your Property in every aspect.